Policy
Shipping & Delivery
At Connected Switchgear we have streamlined our customer service policy. If you place an order by 12pm Monday to Friday, we guarantee to have your order dispatched the same day. If you provide us with your email address at the time of placing your order, we will send you an automatic email verifying that your order has been dispatched along with a tracking number should you need to track and trace your delivery.
Online orders
When you order online via our website, you can expect to receive your order within 1-5 business days, Australia-wide.
- All deliveries are made between 9am and 5pm, Monday to Friday.
- $14.50 +GST delivery on all online orders, excluding Rigid Conduit.
- Free shipping on orders over $100, excluding Rigid Conduit.
- Redelivery fees apply if you are not available to receive your item.
- Orders placed by 12pm Monday to Friday are dispatched the same day.
- Orders outside a metropolitan area should allow an extra 1-2 working days.